General Queries

I’m looking for a user guide for one of your apps, can you help me find it?
A complete list of the latest available user guides English Guides App Manuals Predictable 5 Predictable for Android Predictable for Windows ...
Wed, 15 Nov, 2017 at 12:56 PM
Which of your apps would be suitable for my child/client/patient?
Predictable ChatAble Scene & Heard Best for: Confident spellers People with a medium or large vocabulary People who find grid or scene commun...
Mon, 27 Nov, 2017 at 5:13 PM
Can I change the iPad settings to make it more like a dedicated communication device? Can I restrict access to the internet or unnecessary features?
Guided Access Guided Access can be used to lock an iPad so that it only accesses a single app. Any user trying to leave an app when it is in Guided Acce...
Mon, 13 Nov, 2017 at 6:52 PM
Can I change the iPad settings to make it more like a dedicated communication device? Can I restrict access to the internet or unnecessary features?
Yes. There are a couple of settings inside the iPad to limit access to the iPad. Guided Access If you want to lock a user in a single app, so that they ca...
Mon, 27 Nov, 2017 at 5:54 PM
I’ve just bought a new iPad/iPhone, can I transfer apps from my old device?
You absolutely can. Simply set up the new iDevice with the apple ID (email address and password) you used to sign into your old device, then go to the app...
Tue, 17 May, 2016 at 5:09 PM
Can I use my apps on multiple devices?
For personal use, apps can be installed on all the devices a customer owns. On the App Store in iTunes, apps will be tied to the iTunes account from which...
Tue, 17 May, 2016 at 5:09 PM
Can I download my family member’s apps onto my iPad/iPhone?
Yes, this is covered within the license for personal use. Simply log into your second device with the apple ID (email address and password) that you’re us...
Tue, 17 May, 2016 at 5:10 PM
I accidentally deleted an app, do I have to buy it again?
No, simply ensure that you are logged into the app store (go to settings > iTunes & Ap Store) with the apple ID (email address and password) that y...
Tue, 17 May, 2016 at 5:10 PM
I think there’s a bug in one of your apps, what should I do?
You can check our known issues to see if it’s been reported and whether there’s any kind of solution. If the bug you’ve found isn’t on there, email us to ...
Tue, 17 May, 2016 at 5:11 PM
I’m having problems with one of my apps, can you help?
If it’s an app that we’ve made and you’re experiencing a bug then we’re happy to help out in any way we can. If it’s an app that we haven’t made, if it’s ...
Tue, 17 May, 2016 at 5:11 PM